Jan 2010 User Survey Results

A survey was conducted with invitations to various usability mailing lists (Gnome, KDE, Ayatana) and other places (LinkedIn, Twitter, etc). Results are compiled with initial analysis here: Respondent Data Analysis.ods

Initial 4 Types

1. Henri the Curious Dabbler

   • Draft version for feedback on contents, style, etc: Henri the Dabbler.odp

2. Professional Usability Tester (Medium user)
   • Medium frequency (4-8 tests per year)
   • Medium computer literacy
   • Not from a computer background
   • Morae and/or Silverback experience
   • Features
     • Mark and/or annotate specific events in the recording (task start, task success/fail)
     • Document events and test-specific notes and maintain with the recording itself
     • Access and maintain a library of videos and sessions
     • Import videos from outside the application for markup
3. Expert Usability Tester (High user)
   • High or Extreme frequency (9+ tests per year)
   • Professional tester
   • Master's Degree related to HCI
   • Expert computer literacy
   • Features
     • Variable speed playback of session
     • Associate session with other artefacts such as surveys, task descriptions, etc
4. Manager of Usability Team/Consumer of usability session videos
   • Observing
   • Promoted from Expert
   • Features
     • Distribute the recordings to other people
     • Create a highlight reel of the session
     • Allow outside observers to watch the session in real time from another room