Request Tracker Sysadmin team has a Request Tracker 4 installed to track user support issues. The web interface is password protected, and currently available to only the SysadminTeam, AccountsTeam and MembershipCommittee.

Support addresses routed to RT

Addresses not routed to RT

Statuses of the various RT queues

Each queue has its own status page where you can retrieve all the needed information about your or other reported tickets:

Sysadmin/RequestTracker (last edited 2015-01-28 15:17:54 by AndreaVeri)