Request Tracker Sysadmin team has a Request Tracker 4 installed to track user support issues. The web interface is password protected, and currently available to only the SysadminTeam, AccountsTeam, MembershipCommittee and TravelCommittee.

Support addresses routed to RT

  • Accounts queue: <accounts AT gnome DOT org>

  • Membership applications: <membership-applications AT gnome DOT org>

  • Emergencies: <emergency AT gnome DOT org>

  • Security related issues: <secresp AT gnome DOT org>

  • Travel Commiteee: < AT gnome DOT org>

Statuses of the various RT queues

Each queue has its own status page where you can retrieve all the needed information about your or other reported tickets:

Sysadmin/RequestTracker (last edited 2018-11-15 11:05:15 by AndreaVeri)