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Study Findings

Section 2: Card Sorting

Results from Card Sorting
Participant Main Category Sub Categories
Pilot

Printing

Add/Remove Printer, Share Printer, Printer Options, Printers & Scanners **

** we need to remove Printers & Scanners, maybe Scanners only? Removed for P1 on.

Removable Devices

Audio/Voice Devices, Media/Audio/Video,  Storage, Input, Handheld

Added: Printers and Scanners

Keyboard & Mouse

Window Behavior, Keyboard & Mouse General, Keyboard Layout, Keyboard Shortcuts

Added:  Keyboard Accessibility

** 'General' was a catch-all area, nothing really clear for it **

Appearance
Menu & Toolbar, Themes & Folders, Background & Screen Saver, Font,
General Administration
Power Management, Automatically Start,
Display

Multiple Displays, Screen Resolution,

Added:  Display Accessibility

Application Organizing
Preferred Applications,
Sound

Volume, Sound Accessibility,

Added:  Audio ???

Date & Time &Language
International, Date & Time
  Accessibility

Keyboard Accessibility, Display Accessibility, Accessibility General**

Added:  Sound Accessibility

** 'General' was a catch-all area, nothing really clear for it **

P1
General Administration
Power Management, 
Sound

Volume, Audio/Voice Devices, Media/Audio/Video, 

Added:  Audio/Voice Controls

Media= play/ players for my content, ex. podcasts

Audio/Voice = adjust level for audio and input ex. microphones and/or attached the devices ex. portable MP3 player, USB devices

Removable Devices

Storage, Input, Handheld

Added: Audio/Voice Devices (see notes above),

 
Date & Time &Language
International, Date & Time
 
Application Organizing

Preferred Applications, Automatically Start

Automatically Start = automatically start apps. at login

 
Display

Multiple Displays, Screen Resolution,

 

Printing

Add/Remove Printer, Share Printer, Printer Options

 
Appearance
Menu & Toolbar, Themes & Folders, Background & Screen Saver, Fonts, Window Behavior
  Accessibility

Keyboard Accessibility, Display Accessibility, Accessibility General, Sound Accessibility

 
Keyboard & Mouse

Keyboard & Mouse General, Keyboard Layout, Keyboard Shortcuts

Added:  Touch pad (controlling speed for it)

  General = Misc. for him
P2

Keyboard & Mouse

Printing

She removed these main categories; she put a lot of content under 'General admin' as she didn't know what most of the labels meant
 
Date & Time &Language
International, Date & Time
 
Sound

Volume, Audio/Voice Devices, Media/Audio/Video, 

Audio/Voice = head phones, adding and changing controls, sound options

Media/Audio/Video = resolution of the video, though she isn't sure

  Accessibility

Keyboard Accessibility, Accessibility General, Automatically Start

 
Application Organizing
Preferred Applications,
 
Removable Devices

Printer Options: sub-options of Add/Remove Printer, Share Printer

Keyboard Layout

Added: Keyboard Options

 
Display

Multiple Displays, Screen Resolution, Themes & Folders, Background & Screen Saver, Fonts, Display Accessibility

Added:  Appearance to Display (Display/Appearance as main category)

General Administration

Window Behavior, Media/Audio/Video,  Storage, Input, Handheld, Menu & Toolbar: Keyboard Shortcuts (Keyboard Shortcuts as a sub option for Menu & Toolbar)

shouldn't be called 'Misc'. General Admin = important general options

* Notes
missed three cards in envelope by mistake: Power Management, Sound Accessibility, Keyboard & Mouse General
  * "don't know" comments Display Accessibility, Window Behavior, Storage, Input, Handheld,
P3
 
(Medical student, but very low confidence in herself overall). Data not used
P4
   
 
Date & Time &Language
International, Date & Time
 
Keyboard & Mouse

Keyboard & Mouse General, Keyboard Layout, Keyboard Shortcuts, Keyboard Accessibility

 
Sound

Volume, Sound Accessibility

 
Application Organizing

Preferred Applications,

Added = Add/Remove (apps)

 
Display

Fonts, Screen Resolution, Display Accessibility, Multiple Displays, Background & Screen Saver,

 
Appearance
Menu & Toolbar, Themes & Folders,  
  Accessibility

Accessibility General, Storage/Input/Handheld, Automatically Start

  General Admin

He restructures this section significantly

Passwords (Added), Power Management, Sys Management (Added) Sys Mgmt = drivers, cards, diagnostics

Removable Devices (General Admin: Sub-category)

Storage (Added) and items = external drivers and hard drives

Printers/Fax/Scan and items = Add/Remove Printer, Share Printer, Printer Options

  Sys Management (Added)

Audio/Video (Added) and items =  Audio/Voice Devices, Media/Audio/Video, 

Network (Added) and items =  Network Setup

Security (Added) and items = Security settings, Apps: Firewall, Antivirus

P5
Removable Devices

(empty)

Date & Time &Language
International, Date & Time
 

Printing

Add/Remove Printer, Share Printer, Printer Options

 
Sound

Volume, Audio/Voice Devices,

 
Keyboard & Mouse

Keyboard & Mouse General, Keyboard Layout, Keyboard Shortcuts

 
General Administration

Power Management,  Menu & Toolbar, M/A/V

He isn't sure about Storage, Input, Handheld. "maybe related to memory and could go under General admin" (Verify)

  Accessibility

Keyboard Accessibility, Display Accessibility, Sound Accessibility, Accessibility General

** Note:  He started to add redundant categories for Accessibility (Sound Accessibility under Sound) but then stopped since he didn't like redundancy (repeating items) in general

 
Display

Multiple Displays, Screen Resolution, Window Behavior, Background & Screen Saver

 
Appearance

Themes & Folders, Fonts,

** Note:  He thinks info is similar in these two categories. When asked if the category should be 'Display & Appearance', he says "it would be good if combined". But he says he is also used to it on t he PC so it's fine separated.

 
Application Organizing

Preferred Applications, Automatically Start

Automatically Start = auto start computer at a specific time

says Preferred Applications not really needed since can have shortcuts to apps instead

     
P6
Application Organizing

= what apps are running on the computer

Preferred Applications, Themes & Folders,

 
Removable Devices

= things that attach to the machine

Add/Remove Printer, Keyboard Layout, Multiple Displays (after definition provided)

Date & Time &Language
International, Date & Time
Sound

Volume, Media/Audio/Video, Audio/Voice Devices

Note: "Anything to do with sound" goes here. She provides 'Audio/Voice Devices' example = microphones, for Skype, and She provides 'Media/Audio/Video' example = cameras, hook up for video cameras

Keyboard & Mouse

Keyboard Layout, Keyboard & Mouse General, Keyboard Shortcuts

Note: She wonders how 'Keyboard & Mouse General' is different from the main Keyboard & Mouse category. She states Keyboard Layout could be in Removable Devices

General Administration

Power Management, Automatically Start, Window Behavior

Note: Power Management = battery packs or plugging into the wall, thinks a better label is 'Powering down machine' or similar

Automatically Start = start machine up. Says she has used that feature on the Mac.

Window Behavior = something general

General Administration = "catch-all area" for computer, programs that run behind the scenes

 

Printing

Add/Remove Printer, Share Printer, Printer Options,

  Accessibility

Keyboard Accessibility, Display Accessibility, Accessibility General, Sound Accessibility

Accessibility = who can access/change functions

 
Appearance

Menu & Toolbar, Fonts, Background & Screen Saver, Screen Resolution

  Notes

She removed Display:  Background & Screen Saver

Display and Appearance "seem like the same thing". Display on the Mac for her = the dock area (for example)

P7
Appearance

Background & Screen Saver, Themes & Folders,

Added: Fonts (for creating docs), Menu & Toolbar, Window Behavior, Preferred Apps ("shortcuts to apps")

  Accessibility

Keyboard Accessibility, Display Accessibility, Accessibility General, Sound Accessibility

 

Printing

Add/Remove Printer, Share Printer, Printer Options,

  Application Organizing

Preferred Applications, Fonts (in application itself)

 
Date & Time &Language
removed- put in Gen. admin
     
 
General Administration

Media/Audio/Video, International, Date & Time

Power Management, Automatically Start (as a sub-category of Power Management)

 
Removable Devices

Storage, Input, Handheld

Added/Duplicated these: Audio/Voice Devices, Printers (after suggestion by moderator), Add/Remove Printer (as sub-category of Printers), Keyboard & Mouse General

 
Display

Multiple Displays, Screen Resolution, Window Behavior, Menu & Toolbar

Added: Preferred Apps, Display Accessibility

 
Keyboard & Mouse

Keyboard Layout, Keyboard & Mouse General, Keyboard Shortcuts, Keyboard Accessibility

  Added category for Media

(for Input/Output)

Audio/Voice Devices, Sound Accessibility, Sound (main category), Volume (sub-category)

  Added category for Mouse & Touchpad Mouse (mouse controls)
     
P8
Removable Devices

Storage, Input, Handheld

Removable Devices = peripherals using USB or flash drives, ex. MP3 player

 

Printing

Add/Remove Printer, Share Printer, Printer Options,

 
Date & Time &Language
International, Date & Time
 
Keyboard & Mouse

Keyboard & Mouse General, Keyboard Shortcuts

 
Display

Multiple Displays, Window Behavior,

  Application Organizing

Preferred Applications, Themes & Folders,

  Accessibility

Keyboard Accessibility, Display Accessibility, Accessibility General, Sound Accessibility

 
Appearance

Fonts, Background & Screen Saver, Screen Resolution

Display/Appearance or Display & Appearance are okay either way

 
General Administration

Power Management, Menu & Toolbar, Automatically Start,

Added: Performance and Maintenance = history, diagnostics

Automatically Start = starting apps. or starting the machine

 

Media/Audio/Video

(Added category)

Sound (sub-category  now vs. main category), Sound Accessibility, Volume, Audio/Voice Devices,

Sound = add/remove speakers, microphones

     
P9
Display

Multiple Displays, Screen Resolution,Window Behavior, Background & Screen Saver, Fonts, Themes & Folders, Menu & Toolbar

He removed Appearance category.

  Accessibility

Keyboard Accessibility, Display Accessibility, Accessibility General, Sound Accessibility

Date & Time &Language
International, Date & Time
 

Printing

Add/Remove Printer, Share Printer, Printer Options,

 
General Administration

Power Management, Preferred Applications, Automatically Start, Storage, Input, Handheld

 
Keyboard & Mouse

Keyboard & Mouse General, Keyboard Shortcuts, Keyboard Layout

 

Added:

Audio/Video

Volume, Audio/Voice Devices, Media/Audio/Video, Sound Accessibility (duplicated)
 

Removed:

Main categories

Appearance, App. Organizing, Removable Devices, Sound
  Notes generally, he preferred duplication for categories , easier to find things,
     
10
Notes

" A category should have more than one option"

Duplication = may get the job done faster, but may be confusing. ex. if ask for help from someone and they think it's in a different location that someone else, due to it appearing it various places).

We also discuss the presentation of the upper level labels on the Mac. She says it's useful, similar to the category view on the PC. (prototype comment)

 
Keyboard & Mouse

Keyboard & Mouse General, Keyboard Shortcuts, Keyboard Accessibility

 
Appearance

Fonts, Window Behavior, Themes & Folders (says "not sure" where to put this, though she defines it okay)

Window Behavior = what happens when click or minimize screen ex. Genie effect on the Mac

 
Display

Multiple Displays, Screen Resolution, Background & Screen Saver

Added: Window Behavior,Display Accessibility

 

Printing

Add/Remove Printer, Share Printer, Printer Options,

 
Date & Time &Language
International, Date & Time
  Accessibility

Keyboard Accessibility, Display Accessibility, Accessibility General, Sound Accessibility

 
Sound

Volume, Sound Accessibility, Audio/Voice Devices

Note: "just call Audio/Voice Devices 'Audio', it means input and output"

 
General Administration

Power Management, Automatically Start,

Automatically Start = start the computer at a certain time ex. so can remotely login

Removable Devices

Storage, Input, Handheld, Media/Audio/Video, Audio/Voice Devices

She wonders about the context for Media/Audio/Video, Audio/Voice Devices "both say audio" is it files, devices? Suggests to just call it Media, and remove Audio/Voice Devices Audio and Video are both Media. Audio = sound, could be input or output, like video could be input or output.

She agrees with Jenya's suggestion to move ' Audio/Voice Devices' to Sound.

 

Removed:

Main categories

App. Organizing, Media/Audio/Video

Personal

(Added category)

Preferred Apps, Menu & Toolbar, Themes & Folders

wonders what 'Themes & Folders' means. Guesses it deals with how the desktop looks.

 

Confidence/Satisfaction about their categorizations

Generally speaking, participants were confident about the categories and items they grouped together. Most of the terminology was understood. The exceptions were:

Application Organizing (P5, P8, (P2)

He thinks it's like a history list of usage (when app. was last used, maybe how often it's used) (P5)

"semi-confident" (P8)

Preferred Applications ("Favourites" she calls them) (P2)

 
Removable Devices (P2)

doesn't know what that means

Media, Audio, Visual (P5) not sure, maybe it goes in Sound or Removable Devices (Review later)
Accessibility (P5, P6, P8)

doesn't mean much, (P5), vague, not sure (P8)

not confident (P6),

guess related to accessing something on the computer ex. sound/speakers (P8). or someone else getting access to the machine was also noted

Multiple Displays (P6)

don't know, initially put these aside, and she sorted them after I provided definition (P6)

Window Behavior (P6, P8, P10)

don't know, we provided definition (P6, P8)

not confident where Window Behavior goes (P10)

Preferred Applications (P6) not sure where to put it, would be the top ones you use
Themes & Folders (P6)

she believes folders are her desktop folders, her organization of her folders

Themes= programs, such as word program and accounting program

Display (P10)

 " a little unconfident" Multiple Displays, Screen Resolution, Background & Screen Saver, Window Behavior,Display Accessibility

General admin (P10)  " a little unconfident"
   
   
   

Automatically start (P2, P4, P5, P6, P10)

Start computer at a specific time of day

   

 

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  • [get | view] (2021-02-25 09:48:54, 9.1 KB) [[attachment:CardData_1.png]]
  • [get | view] (2021-02-25 09:48:54, 5.7 KB) [[attachment:CardData_2.png]]
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  • [get | view] (2021-02-25 09:48:54, 6.3 KB) [[attachment:CardData_4.png]]
  • [get | view] (2021-02-25 09:48:54, 9.3 KB) [[attachment:CardData_6.png]]
  • [get | view] (2021-02-25 09:48:54, 6.2 KB) [[attachment:CardData_7.png]]
  • [get | view] (2021-02-25 09:48:54, 6.0 KB) [[attachment:CurrentPrefs_Chart.png]]
  • [get | view] (2021-02-25 09:48:54, 31.5 KB) [[attachment:JenyasCategories2.png]]
  • [get | view] (2021-02-25 09:48:54, 97.2 KB) [[attachment:P10_Cards_1.jpg]]
  • [get | view] (2021-02-25 09:48:54, 331.0 KB) [[attachment:P4_Cards_1.jpg]]
  • [get | view] (2021-02-25 09:48:54, 100.2 KB) [[attachment:P4_Cards_2.jpg]]
  • [get | view] (2021-02-25 09:48:54, 84.2 KB) [[attachment:P7_Cards_2.jpg]]
  • [get | view] (2021-02-25 09:48:54, 291.7 KB) [[attachment:PP-D6.jpg]]
  • [get | view] (2021-02-25 09:48:54, 299.6 KB) [[attachment:PP-D6b.jpg]]
  • [get | view] (2021-02-25 09:48:54, 31.2 KB) [[attachment:Study Findings.html]]
  • [get | view] (2021-02-25 09:48:54, 11.5 KB) [[attachment:Usability Study Script.html]]
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