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GNOME Baseline Usability Study :: Participant Script

 
 
SCENARIO 1

 
 

For the purposes of this study, pretend your name is Pat Smith.
 
 

Today you came to work and discovered a new computer on your desk, replacing the machine you normally use. You need to log in to the new computer and spend a few minutes orienting yourself with it.
 
 

1a. Please log in to the machine:
 
 

Your username is: Pat

Your password is: art4fun
 
 
 
 
 
 
 
 

1b. Without moving the mouse or using the keyboard, please describe what you see.
 
 
 
 
 
 
 
 
 
 
 
 

1c. Now you may move the mouse around. Explore further and tell us more about what you see. Feel free to click on anything or go anywhere.
 
 
 
 
 
 
 
 
 
 

SCENARIO 1 QUESTIONS
 
 

1. Think about the tasks you just completed: logging into and exploring the desktop. How easy were they? Were there things you particularly liked? Were there things that made the experience difficult? How did you feel about the amount of time it took to complete the tasks?
 
 
 
 

Please tell me how much you agree with the following statements:
 
 
 
 

2. Overall, I am satisfied with how easy it was to log in and explore the desktop.
 
 

Not
Applicable
Strongly
Disagree
Neutral Strongly
Agree
<==== ==== ==== ==== ==== ==== ====>
N/A 1 2 3 4 5 6 7

 
 

3. Overall, I found the screen text, such as text in dialogs, tooltips, and menu items helpful and easy to understand.
 
 
 
 

Not
Applicable
Strongly
Disagree
Neutral Strongly
Agree
<==== ==== ==== ==== ==== ==== ====>
N/A 1 2 3 4 5 6 7

 
 
 
 
 

4. Overall, I found the on-line help, messages, and documentation helpful and easy to understand.
 
 
 
 

Not
Applicable
Strongly
Disagree
Neutral Strongly
Agree
<==== ==== ==== ==== ==== ==== ====>
N/A 1 2 3 4 5 6 7

 
 
 
 
 

5. Was there anything about the overall experience that surprised you?
 
 
 
 
 
 
 
 
 
 
 

SCENARIO 2
 
 

You need to review a coworker's design proposal. You saved it as proposal.txt. The artwork for her proposal is on a web page. You need to read her proposal, look at the web page and provide feedback.
 
 

2a. Find and open proposal.txt.
 
 
 
 
 
 

2b. Go to the web page mentioned in proposal.txt.
 
 
 
 
 
 

Now that you have reviewed the proposal, you need to provide feedback.
 
 

2c. Add your name and today's date to the top of proposal.txt.
 
 
 
 
 
 

2d. Looking at the image in the webpage, answer the questions in proposal.txt.
 
 
 
 
 
 

2e. Save your feedback with the new name:

<yourname>feedback.txt

where <yourname> is your name.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

SCENARIO 2 QUESTIONS
 
 

1. Think about the tasks you just completed: opening, editing and saving a document, and opening a web browser. How easy were they? Were there things you particularly liked? Were there things that made the experience difficult? How did you feel about the amount of time it took to complete the tasks?
 
 
 
 

Please tell me how much you agree with the following statements:
 
 
 
 

2. Overall, I am satisfied with how easy it was to open, edit and save a document, and to open a web browser.
 
 
 
 

Not
Applicable
Strongly
Disagree
Neutral Strongly
Agree
<==== ==== ==== ==== ==== ==== ====>
N/A 1 2 3 4 5 6 7

 
 
 
 

3. Overall, I found the screen text, such as text in dialogs, tooltips, and menu items helpful and easy to understand.
 
 
 
 

Not
Applicable
Strongly
Disagree
Neutral Strongly
Agree
<==== ==== ==== ==== ==== ==== ====>
N/A 1 2 3 4 5 6 7

 
 
 
 
 
 

4. Overall, I found the on-line help, messages, and documentation helpful and easy to understand.
 
 
 
 

Not
Applicable
Strongly
Disagree
Neutral Strongly
Agree
<==== ==== ==== ==== ==== ==== ====>
N/A 1 2 3 4 5 6 7

 
 
 
 

5. Was there anything about the overall experience that surprised you?
 
 
 
 
 
 
 
 
 
 

SCENARIO 3
 
 

You decide that you would like to customize your new machine by adding a clock that displays the date as well as the time. This clock should appear alongside the other icons at the bottom of your screen.
 
 

3a. Add a clock, that displays the date as well as the time, so that it appears with the other icons along the bottom of your screen.
 
 
 
 
 
 

Now that you've added a clock to the bottom of your screen you'd like to rearrange the icons.
 
 

3b. Change the order of the icons so that the new clock is third from the left.
 
 
 
 
 
 
 
 

3c. Change the order so that the Help icon appears at the end of the row of icons.
 
 
 
 
 
 
 
 
 
 
 

SCENARIO 3 QUESTIONS
 
 

1. Think about the tasks you just completed: adding and removing clocks and rearranging the icons. How easy were they? Were there things you particularly liked? Were there things that made the experience difficult? How did you feel about the amount of time it took to complete the tasks?
 
 
 
 

Please tell me how much you agree with the following statements:
 
 

2. Overall, I am satisfied with how easy it was to add and remove a clock, and to rearrange the icons.
 
 
 
 

Not
Applicable
Strongly
Disagree
Neutral Strongly
Agree
<==== ==== ==== ==== ==== ==== ====>
N/A 1 2 3 4 5 6 7

 
 
 

3. Overall, I found the screen text, such as text in dialogs, tooltips, and menu items helpful and easy to understand.
 
 
 
 

Not
Applicable
Strongly
Disagree
Neutral Strongly
Agree
<==== ==== ==== ==== ==== ==== ====>
N/A 1 2 3 4 5 6 7

 
 
 
 
 

4. Overall, I found the on-line help, messages, and documentation helpful and easy to understand.
 
 
 
 

Not
Applicable
Strongly
Disagree
Neutral Strongly
Agree
<==== ==== ==== ==== ==== ==== ====>
N/A 1 2 3 4 5 6 7

 
 
 
 
 
 

5. Was there anything about the overall experience that surprised you?
 
 
 
 
 
 
 
 
 
 
 
 

SCENARIO 4
 
 

Now that you are more acquainted with this computer, you would like to customize it further. It is almost spring and you are ready for warmer weather. You want your desktop "wallpaper" to evoke a warmer feeling than the current selection.
 
 

4a. Change the desktop "wallpaper" to an image of terra cotta tiles.
 
 
 
 
 
 
 
 

4b. Change the size of the text on the screen to 18 point.
 
 
 
 
 
 
 
 
 
 
 
 
 
 

SCENARIO 4 QUESTIONS
 
 

1. Think about the tasks you just completed: changing the desktop wallpaper and the size of the text on the screen. How easy were they? Were there things you particularly liked? Were there things that made the experience difficult? How did you feel about the amount of time it took to complete the tasks?

     

 
 

Please tell me how much you agree with the following statements:
 
 

2. Overall, I am satisfied with how easy it was to change the desktop wallpaper and the size of the text on the screen..
 
 
 
 

Not
Applicable
Strongly
Disagree
Neutral Strongly
Agree
<==== ==== ==== ==== ==== ==== ====>
N/A 1 2 3 4 5 6 7

 
 
 
 
 
 

3. Overall, I found the screen text, such as text in dialogs, tooltips, and menu items helpful and easy to understand.
 
 
 
 

Not
Applicable
Strongly
Disagree
Neutral Strongly
Agree
<==== ==== ==== ==== ==== ==== ====>
N/A 1 2 3 4 5 6 7

 
 
 
 
 
 
 
 

4. Overall, I found the on-line help, messages, and documentation helpful and easy to understand.
 
 
 
 

Not
Applicable
Strongly
Disagree
Neutral Strongly
Agree
<==== ==== ==== ==== ==== ==== ====>
N/A 1 2 3 4 5 6 7

 
 
 
 
 
 

5. Was there anything about the overall experience that surprised you?
 
 
 
 
 
 
 
 
 

SCENARIO 5
 
 

You are leaving early today. A coworker's machine is broken so you would like to let him use your machine.
 
 

5a. Leave your machine so that he can access his files from it, but will be unable to access your files.
 
 
 
 
 
 
 
 

FINAL QUESTIONS
 
 

Please tell us how much you agree with the following statements.
 
 

1. Considering all of the tasks I have just completed, I am satisfied with the ease of using this desktop.
 
 
 
 

Not
Applicable
Strongly
Disagree
Neutral Strongly
Agree
<==== ==== ==== ==== ==== ==== ====>
N/A 1 2 3 4 5 6 7

 

Please provide comments:
 
 
 
 
 
 

2. Compared to what I normally use, GNOME is:
 
 
 
 

Not
Applicable
Easier Neutral Harder
<==== ==== ==== ==== ==== ==== ====>
N/A 1 2 3 4 5 6 7

 

Please provide comments:
 
 
 
 
 
 
 
 

 

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