Collected random notes for now. Work-in-progress

User Research

Using interviews can help you better understand goals, usage patterns and mental models of the people who will use your software.

Interview tips

Prepare your questions in advance. Test them out on a friend first if you have the chance.
Let the participant know how you'll use the data and ask for their permission of publishing the data.
Your number one job is to listen. Let the participant do most of the talking.
Don't ask leading questions. Eg. "Product A is better than Product B, isn't it?".
Use open-ended questions if you want long, detailed answers, makes the data a bit harder to process though.
Use closed questions if you want shorter answers that are easier to process.
Thank the participant for their time and valuable help.
Publish the answers and questions in full on a wiki page, but also provide a TL;DR of the results to make it easier for other developers to consume. Can be done in the form of personas if you want.